Right of Withdrawal & Refunds

Last updated: June 2026

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You can use our contact form or the email address listed below for this purpose.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay and within fourteen days at the latest from the day on which we received notice of your withdrawal. We will use the same means of payment for this reimbursement that you used for the original transaction.

50-Day Money-Back Guarantee

Beyond the statutory right of withdrawal, we offer a voluntary 50-day satisfaction guarantee on every product. If you're not satisfied with the effect or quality, contact us within 50 days of receiving your order — we'll work out a solution together, whether that's a refund or a replacement shipment.

Return Shipping Costs

Under the statutory right of withdrawal, you bear the direct cost of returning the goods, provided the goods delivered match what was ordered. Under our voluntary guarantee, we generally cover the return shipping costs — just reach out to us directly about this.

Contact

For questions about your withdrawal or refund, you can reach us through our contact form or by email at support@peakmodo.com.

Note: This is general placeholder text and does not replace individual legal advice. The final withdrawal notice should be reviewed by a qualified attorney for your specific business location before publication.